Welcome to The Orchard Practice

We are a long established NHS practice offering high quality care to the people of Chessington. We deliver a full range of modern services through a highly skilled professional team including doctors, nurses, health care assistants, health visitors, midwives and a dietician.

We aim to deliver a service that combines the personal care of the traditional family doctor with the best that modern general practice can deliver. We are constantly seeking new ways to serve our patients.

We hope you feel at home with us, secure in the knowledge that care is being delivered to the highest standards.


New Appointment System Software - Wednesday 3rd April

From Wednesday 3rd April the software we use at the practice for our appointment system is changing.  This means if you currently log in to our appointment system online or request your medication through the online appointment system you will need to use a new log in.

Why are we doing this?

The change in system means all of our appointments and your medical record will be available on one piece of software, EMISWeb.  You will then be able to request your prescriptions, book appointments and see parts of your medical records all in one place.

Through this you will also be able to use the NHS App, download the ‘Patient Access App’ or use the ‘MyGP App’ for all online services, making access to your records and the practice much easier.

What does this mean for you?

If you have previously brought in your photographic ID and signed up for appointments online you will need to log in using the ‘Patient Access’ details you may already have.  If you do not have these details, please contact the practice.

An email will be sent to you with your log in details if we have seen your ID.

All currently booked appointments will be carried across in to the new appointment system so there is no need to call to re-book or confirm.

What if you have not previously brought in any photographic ID to the practice?

You will need to come in to the surgery during our opening hours (8:00am to 8:00pm Monday to Friday, 8.00am to 12.00pm Saturday morning) to receive your sign up details. 

We ask for proof of identity in order to sign you up for online services as you are receiving a log in not just to your appointments, but to your medical record, which contains your personal confidential information.

Can I sign up my children or on behalf of a relative?

Once we have completed our system change over the next few weeks, this will be possible.  Please look out for information in the surgery or further communication from us when this is ready.

If you have any other questions, please call and speak to one of our receptionists who will be happy to help you.



Extended Access Clinics available in Kingston


From 1st October 2016, Kingston CCG additional clinics initiative is offering weekend appointments at Surbiton Health Centre, Kingston Health Centre and The Merritt Centre (Chessington).

These appointments are available to patients from ALL Kingston GP practices, and can be booked by calling 020 3841 9942 from 8.00 a.m. to 8.00 p.m. on Saturdays, Sundays and Bank Holidays.The NHS 111 service will also be directing patients to these clinics



Promotion: Medicines waste
06 June 2019
01 June 2019