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Change to same day booking procedure

08/03/2016

Dear Patient,

 

From Monday 14th March it will not be possible to book same day appointments between 07.30 and 08.00am in person at the practice.  The reception desk will remain open to check in patients for early morning clinics, answer general enquiries and make pre-bookable appointments.

 

For those who prefer to visit the practice in person rather than telephone in the morning you will be asked to pick up a number and take a seat in the waiting room until 08.00am when it will be possible to make same day appointments.

 

This is to give all patients equal access to same day booking, whether over the telephone or in person.

 

Kind Regards,


The Orchard Practice